This return policy outlines the conditions under which items can be returned. Customers must return items within 7 days of the original purchase date. If an item is ordered and not collected within this period, it becomes non-returnable. To initiate a return, there must be a valid reason, and the item must be in its original, unused condition with intact packaging. Items generally are not eligible for return unless they are damaged upon receipt. It's essential to check and confirm the condition of all items at the time of collection to ensure any issues can be addressed promptly.